General
Designated smoking area
Heating
Family rooms
Non-smoking rooms
Air conditioning
Smoke-free property
Soundproof rooms
Carbon monoxide detector
Ironing facilities
Iron
Elevator
Shared lounge/TV area
Facilities for disabled guests
Airport shuttle (Paid)
Airport pickup (Paid)
Airport drop-off (Paid)
Shuttle service (Paid)
Car rental
Laptop safe
Hypoallergenic room available
Wake-up service/Alarm clock
Soundproofing
Spa
Sauna (Paid)
Full-body massage
Neck massage
Back massage
Spa/Wellness packages
Massage (Paid)
Fitness
Couples' massage
Fitness center
Spa and wellness center (Paid)
Safety & security
Fire extinguishers
CCTV in common areas
Smoke alarms
Key card access
CCTV outside property
24-hour security
Safe
Security alarm
Bathroom
Toilet paper
Towels
Private bathroom
Toilet
Hairdryer
Shower
Free toiletries
Slippers
Front Desk Services
Invoice provided
Tour desk
Private check-in/out
Concierge
Baggage storage
Express check-in/out
24-hour front desk
Cleanliness & disinfection
Guests have the option to cancel any cleaning services for their accommodation during their stay
Guest accommodation disinfected between stays
Linens, towels, and laundry washed in accordance with local authority guidelines
Property cleaned by professional cleaning companies
Use of cleaning chemicals that are effective against coronavirus
Guest accommodation sealed after cleaning
Safety features
Access to healthcare professionals
First aid kits available
Process in place to check health of guests
Hand sanitizer in guest accommodation and common areas
Staff follow all safety protocols as directed by local authorities
Face masks for guests available
Media & Technology
Flat-screen TV
TV
Satellite channels
Telephone
Accessibility
Toilet with grab rails
Wheelchair accessible
Visual aids (Braille)
Visual aids (tactile signs)
Cleaning Services
Daily housekeeping
Laundry (Paid)
Ironing service (Paid)
Physical distancing
Cashless payment available
Physical distancing rules followed
Screens or physical barriers between staff and guests in appropriate areas
Food & Drink
Minibar
Tea/Coffee maker
Coffee house on site
Food & drink safety
All plates, cutlery, glasses, and other tableware sanitized
Physical distancing in dining areas
Delivered food covered securely
Bedroom
Linens
Wardrobe or closet
Kitchen
Electric kettle
Coffee machine
Living Area
Desk
Seating area
Business Facilities
Meeting/Banquet facilities (Paid)
Fax/Photocopying
Room amenities
Socket near the bed
Clothes rack
Entertainment & Family Services
Board games/Puzzles
Transportation
Public transit tickets (Paid)